Support Center: 2nd floor, Computer Center
Help-Line: 886-5-2720411 ext. 14150
Cheng University's Computer Center provides a wide variety
of information, computing, networking, and related support
services to the University community. Computer Center supports
faculty, researchers, staff, students and departments with
free email, timesharing systems, training, consulting, data
services, workstation clusters, multimedia classrooms, office
and residence hall networking, as well as personal Web pages
and on-line information delivery through campus WWW site.
Computer Center operates the University's campus networks,
connecting departmental and campus networks to each other
and the Internet.
Computer Center is the central organization supporting academic
and administrative use of technology at CCU. It is a service
organization whose mission is to improve the quality of teaching
and research at the University through the strategic use of
computing and communications technologies. And it also facilities
the administrative operations efficiently and effectively.
The goals of Computer Center are to provide core computing,
networking, and information services for the academic community
in the most cost-effective way, and to introduce innovative
technological resources and techniques to support teaching,
research and administrative operation at the University. Core
services are designed to meet most of the common needs of
most users, to provide certain high-end technologies with
economies of scale, and to support individuals', departments',
and disciplines' specialized needs with advice and appropriate
Computer Center operates a large cluster
of central computer systems for instruction, academic research,
and information and network services, as well as clusters
of public workstations, and printers. The cluster of SUN Sparc
Systems provides instructional and research computing, electronic
mail, network access and Web and other information services
for faculty, students and staff. The central systems include
an IBM SP2 to support research users and several IBM RS6000's,
Several clusters of microcomputers and
terminals support instructional and student computing needs.
These facilities include Intel and SUN workstations providing
Windows, Linux, and UNIX environments; color x-terminals;
projection facilities and high-volume Postscript printing.
Five networked, multimedia classrooms are also available to
Computer Center offers a variety of ways
to obtain help. Users may have all the HelpDesk for immediate
assistance or referral, or send electronic mail to a 'consultant'
ID where questions are usually answered within 24 hours. The
Center also offers personal assistance to students, faculty,
or staff with questions or problems with Computer Center services
or personal computing consultants are available in the labs
to answer questions about both UNIX and microcomputer systems.
The staff also creates handouts, reference cards, manuals,
and technical notes documenting Computer Center facilities
and services. Computer Center offers a variety of training
services, including a curriculum of short courses and in-class
presentations that focus on UNIX, basic network literacy and
Web publishing. Support for social science computing and data
for instruction and research is provided through the Electronic
Computer Center designs and operates the University' campus
network, using Gigabit Ethernet protocols to connect departmental
and campus networks to each other and to the Internet and
Internet2. The network extends into every office and students'
residence hall room on campus, allowing convenient network
connections in any location with RJ-45 port. Wireless Ethernet
is being planned. A pool of 56k high-speed modems provides
off-campus access to the network.
With the revolution in information technology, the electronic
medium is as important as the printed work as a means of disseminating
information. Computer Center operates and supports the use
of the University's WWW service, now a primary means of distributing
information to students, faculty and staff. Partial University
documents are now published on our web site simultaneously
with their appearance in print; and the electronic official
document systems is now being developed. Management features
allow information providers to control access to individual
items. Computer Center offers both online space and advice
to faculty, staff, departments and offices wishing to publish
on the Web.
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